Summary
Shahed Islam is an engineering manager and business development leader from Dhaka with 8 years of experience blending CRM, campaign planning, and data-driven growth strategies. He has a track record at major e-commerce platforms like Daraz of optimizing campaign KPIs—driving a 19% DAU uplift, 1.5M additional visits, and contributing to 1M orders during a mega sale—while coaching teams to meet clear sales and operational targets. Equally comfortable with market research and partner onboarding, he has scaled channel distribution for travel and retail, training agents on platform adoption and expanding market reach. Shahed’s strengths are in turning analytics (CTR, PDP, UV) into actionable process improvements and automated workflows that boost engagement and retention. Colleagues note his organizational rigor and hands-on approach to CRM strategy, and he brings an uncommon blend of front-line customer-facing experience and campaign operations expertise.
8 years of coding experience
Bachelor of Business Administration - BBA, Marketing, 2.92, Bachelor of Business Administration - BBA, Marketing, 2.92 at National university of Bangladesh
Dhaka Commerc College
English, Bangla