Shaheed Ebrahim
Engineering Manager at Plaid
New York, New York, United States
Summary
👤
Senior🎓
Top SchoolShaheed Ebrahim is an engineering manager with 11 years of hands-on experience leading teams that build and scale highly distributed backend systems, currently driving an AI-powered platform at Plaid. He combines deep technical ownership—recently leading a strike team that eliminated a 7-year latency issue and cut 90th-percentile response times by 97%—with people-first leadership grounded in radical candor and empathetic collaboration. At A Thinking Ape he grew and reorganized live-services engineering, owned architecture for multiple microservice products serving 80k+ DAU and $20M annual revenue, and built deployment and stability practices that dramatically reduced on-call incidents. Comfortable from code to strategy, he’s proven at delivering measurable product and business outcomes like rapid webstore launches that bypass platform fees and conversion improvements. Based in New York with dual CS and MIS training, he presents a rare mix of distributed-systems craft, operational rigor, and change-management success.
11 years of coding experience
7 years of employment as a software developer
Bachelor’s Degree, Management Information Systems, Bachelor’s Degree, Management Information Systems at Haskayne School of BusinessBachelor’s Degree, Computer Science, Bachelor’s Degree, Computer Science at University of Calgary
Github Skills (31)
high-availability9
monitoring9
prometheus-exporter9
storage9
google-cloud-storage9
lucky-framework9
prometheus8
go8
metadata8
promql8
observability8
glusterfs8
thanos8
operation7
observation7
Programming languages (3)
Github contributions (5)
shaheedebrahim/shaheedebrahim.github.io
Jun 2015 - Jan 2017
Contributions:27 pushes, 1 branch in 1 year 6 months
shaheedebrahim/practice-problems
Mar 2017 - Mar 2017
Contributions:8 pushes, 1 branch in 7 days
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