Shahzain B
Co-Founder And CTO at Inntelo AI
United Kingdom
Summary
👤
Senior🎓
Top SchoolShahzain B is a seasoned technology leader and co-founder with over a decade building and scaling AI-driven platforms, currently serving as CTO of Inntelo AI where he’s commercialising an agentic AI concierge that connects guests via WhatsApp and voice to streamline hotel operations without apps. He has deep experience leading large engineering organisations—hiring and growing teams to 40+ engineers—and delivering measurable business impact across commerce, CX and reliability at brands like END., Marks & Spencer and Charlotte Tilbury. Shahzain blends hands-on architecture and infra experience (cloud, SRE, LLMOps, integrations with PMS/OTA systems) with product thinking, shipping personalization, fraud reduction, and AI-assisted developer tooling. His background includes standing up governance and privacy guardrails for GenAI in production and turning conversational intents into routed operational tasks and SLA-driven workflows. Antler-backed with a £500k pre-seed, he pairs startup grit with enterprise-grade delivery and a track record of improving metrics like conversion, performance and MTTR. Beyond ops, he’s available to partner with hotel groups and platform partners or speak on agentic architectures and ethical LLM deployment.
11 years of coding experience
13 years of employment as a software developer
Materials Science and Engineering, Materials Science and Engineering at GIKIMaster of Business Administration - MBA, Master of Business Administration - MBA at University of Bradford
English, Urdu, French
Github Skills (78)
contentful9
sdk8
compose8
proxy8
doh8
chai8
protocols8
todomvc8
traversal8
testing7
dns7
jetpack7
react-component7
ava7
node-api7
Programming languages (7)
Github contributions (5)
dknights/totem-evothings
Aug 2017 - Sep 2017
Contributions:2 commits, 4 PRs, 10 pushes in 4 days
shahzainb/gitty
Feb 2015 - Apr 2015
Contributions:3 pushes, 2 branches in 2 months
javascriptnodejsjavascript-wrappernpmcommand-line
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