Customer Service Specialist at Gap Inc./Growth, Innovation, Digital (GID), a division of Gap, Inc.
Columbus, Ohio, United States
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Summary
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Senior
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Top School
Shai Wilson is a customer service specialist and undergraduate IT student in Columbus, Ohio, bringing 11 years of hands-on experience supporting digital operations at Gap Inc.’s Growth, Innovation, Digital division. He combines a strong practical customer-facing background with formal IT studies at Franklin University (and prior coursework at Ohio State), positioning him to bridge technical solutions with user needs. Passionate about both automotive racing and software technologies, Shai is aiming to build an umbrella company that merges those interests into commercial ventures. His long tenure in a fast-paced retail tech environment suggests strengths in reliability, process knowledge, and cross-functional collaboration not always visible on a resume.
10 years of coding experience
Information Technology, Information Technology at Franklin University
Computer and Information Sciences, General, Computer and Information Sciences, General at The Ohio State University
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