Shameem Reza is a customer-focused software engineer with 10 years of experience specializing in WordPress and WooCommerce support and development. As a Customer Happiness Contractor at Automattic, he resolves complex subscription and platform edge cases, authors documentation, and coordinates rapid, multi-party solutions that keep merchants moving. He has built products and teams across agencies, startups, and freelance marketplaces, shipping mobile apps, plugins, and Laravel-based web applications. His background includes lecturing in computer science and founding multiple ventures, which gives him a rare blend of technical depth and people-centered communication. Based in Khulna, Bangladesh, he pairs hands-on debugging with proactive product feedback to improve platform reliability. Colleagues know him for turning WooCommerce chaos into calm and for translating tricky WordPress internals into clear, actionable fixes.
10 years of coding experience
12 years of employment as a software developer
H.S.C, Science, H.S.C, Science at Bunagati Degree College, Magura
Master's degree, Computer Software Engineering, Master's degree, Computer Software Engineering at University of Liverpool
Bsc in Computer Science, Information Technology, Bsc in Computer Science, Information Technology at Kolej Universiti Binary, Selangor
S.S.C, Science, S.S.C, Science at Amjad Ali Secondary School
Contributions:21 pushes, 1 branch in 4 years 2 months
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