Shane Farrell
IT Specialist at Person Centered Services Care Coordination Organization, LLC
City of North Tonawanda, New York, United States
Summary
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Senior🎓
Top SchoolShane Farrell is an IT specialist with 11 years of hands-on experience spanning satellite communications, RF/LOS transmissions, network engineering, security, and systems support. He has a strong track record leading tier II/III technical support teams for healthcare, finance, and software businesses, where he built onboarding documentation, escalation procedures, and training programs that reduced friction for both customers and analysts. A former US Army signal team lead with a SECRET clearance, Shane brings disciplined, field-proven expertise in integrating radio, wire, and satellite systems with enterprise networks and COMSEC practices. He pairs practical troubleshooting and hardware maintenance skills with server and email administration, SSL management, and routine monitoring, and is known for consistent customer service excellence and rapid problem resolution. Based in North Tonawanda, NY, he combines a structured, results-oriented mindset with a continual appetite for new technical knowledge and advancement.
11 years of coding experience
9 years of employment as a software developer
Associate's degree, Computer Systems Networking and Telecommunications, Associate's degree, Computer Systems Networking and Telecommunications at ITT Technical Institute-Getzville
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (9)
cities-skylines7
simulation6
swarm-intelligence6
unity3d6
swarm5
reinforcement-learning4
gamemaker3
cities-skylines-game3
2d-game2
Programming languages (1)
Github contributions (5)
koHd/AgentBasedModel_Chemotaxis
Nov 2015 - Jun 2016
Contributions:144 commits, 12 PRs, 109 pushes in 6 months
emergentswarmreinforcement-learningsimulationswarm-intelligence
koHd/learningScheme
Nov 2015 - Aug 2016
Contributions:36 pushes, 1 branch in 9 months
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