Shane Lynn
CEO & Founder at EdgeTier
Dublin, Ireland
Summary
👤
Senior🎓
Top SchoolShane Lynn is the CEO and founder of EdgeTier, a Dublin-based AI company that has saved contact centres millions of hours by adding intelligence across QA, agent assistance, automated tagging, and intelligent alerting. With 11+ years of experience in data analysis, full-stack development, and commercialising AI research, he combines hands-on product and engineering leadership with fundraising, sales, and cloud-scale operations on AWS. A PhD-trained technologist, Shane is as comfortable designing machine-learning models and simulations as he is crafting go-to-market strategies and customer propositions. He’s particularly focused on turning contact-centre signals into actionable insights—predicting not just what customers contact about but why and when—to drive both cost reduction and improved customer satisfaction.
12 years of coding experience
Ph.D. degree, Ph.D. degree at Maynooth University
Github Skills (41)
asynchronous10
flask10
csv9
wrench9
data-extraction8
operating-system8
ros8
rosbag8
robotics8
geocoder7
visualization7
earth-movers-distance7
slack7
homebrew7
database7
Programming languages (6)
Github contributions (5)
shanealynn/async_flask
Jul 2014 - Apr 2022
Test of asynchronous flask communication with web page.
Contributions:15 commits, 5 PRs, 9 pushes in 7 years 10 months
asynchronousflask
shanealynn/ros_csv_extraction
Jul 2015 - Dec 2018
CSV Data Extraction Tool for ROS bag files. ROS (robot operating system) is a software system gaining popularity in robotics for control and automation. This repository provides a tool to extract data to CSV format for a number of ROS message types for analysis in other software.
Contributions:4 commits, 2 PRs, 3 pushes in 3 years 5 months
automationcsvdata-extractionoperating-systemrobotics
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