Shane Lynn is the CEO and founder of EdgeTier, a Dublin-based AI company that has saved contact centres millions of hours by adding intelligence across QA, agent assistance, automated tagging, and intelligent alerting. With 11+ years of experience in data analysis, full-stack development, and commercialising AI research, he combines hands-on product and engineering leadership with fundraising, sales, and cloud-scale operations on AWS. A PhD-trained technologist, Shane is as comfortable designing machine-learning models and simulations as he is crafting go-to-market strategies and customer propositions. He’s particularly focused on turning contact-centre signals into actionable insights—predicting not just what customers contact about but why and when—to drive both cost reduction and improved customer satisfaction.
CSV Data Extraction Tool for ROS bag files. ROS (robot operating system) is a software system gaining popularity in robotics for control and automation. This repository provides a tool to extract data to CSV format for a number of ROS message types for analysis in other software.
Contributions:4 commits, 2 PRs, 3 pushes in 3 years 5 months
csvextractioncsv-datarobot-operatingcsv-format
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