Shannon Soper

Senior Product Designer at Trunk

Salt Lake City, Utah, United States
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Summary

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Rockstar
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Top School
Shannon Soper is a Senior Product Designer with eight years of experience crafting developer tools and SaaS experiences, currently designing Trunk’s Flaky Tests to help engineers find and fix intermittent test failures. She has led end-to-end design and research at companies like Postman and Gatsby—running experiments that improved onboarding and conversion metrics and redesigning core tooling such as Gatsby Desktop and the tutorial experience. Comfortable bridging design, UX research, and engineering, Shannon has created reusable component systems, trained fellow designers in research methods, and led collaborative sketching sessions that surface high-impact ideas. An active contributor to the Gatsby open-source ecosystem, she focuses on documentation, IA improvements, and frontend UX that make developer platforms more approachable. With a background in instructional design and an MA in English, she brings a pedagogical lens to product work and a penchant for storytelling, public speaking, and creative pursuits that inform empathetic, clear product experiences.
code8 years of coding experience
job5 years of employment as a software developer
bookUX Design student UX Design, UX Design student UX Design at Devmountain
bookMaster of Arts - MA English, Master of Arts - MA English at Brigham Young University
languagesEnglish, Spanish
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Github Skills (11)

javascript10
web-application10
webapp10
react10
gatsby10
documentation10
css8
html8
graphql6
wordpress-graphql6
wpgraphql6

Programming languages (6)

TypeScriptCSSSCSSJavaScriptHTMLPython

Github contributions (5)

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gatsbyjs/gatsby

Oct 2017 - Jun 2020

The best React-based framework with performance, scalability and security built in.
Role in this project:
userFront-end Developer
Contributions:292 commits, 216 PRs, 371 pushes in 2 years 8 months
Contributions summary:Shannon primarily contributes to the documentation and user interface of the Gatsby website. They made changes to documentation, updated links, and fixed errors, which improved the usability. They also redesigned the IA menu, added and fixed redirects, and updated the website with new features, improving the user experience. Additionally, they made changes to React-related blog posts and enhanced existing documentation.
gatsbyreactweb-appfastestcompiler
gatsbyjs/rfcs

Mar 2019 - Feb 2020

Contributions:5 commits, 9 PRs, 29 pushes in 11 months
gatsbyrfcsgatsbyjsgatsby-pluginchanges
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