Shannon Soper is a Senior Product Designer with eight years of experience crafting developer tools and SaaS experiences, currently designing Trunk’s Flaky Tests to help engineers find and fix intermittent test failures. She has led end-to-end design and research at companies like Postman and Gatsby—running experiments that improved onboarding and conversion metrics and redesigning core tooling such as Gatsby Desktop and the tutorial experience. Comfortable bridging design, UX research, and engineering, Shannon has created reusable component systems, trained fellow designers in research methods, and led collaborative sketching sessions that surface high-impact ideas. An active contributor to the Gatsby open-source ecosystem, she focuses on documentation, IA improvements, and frontend UX that make developer platforms more approachable. With a background in instructional design and an MA in English, she brings a pedagogical lens to product work and a penchant for storytelling, public speaking, and creative pursuits that inform empathetic, clear product experiences.
The best React-based framework with performance, scalability and security built in.
Role in this project:
Front-end Developer
Contributions:292 commits, 216 PRs, 371 pushes in 2 years 8 months
Contributions summary:Shannon primarily contributes to the documentation and user interface of the Gatsby website. They made changes to documentation, updated links, and fixed errors, which improved the usability. They also redesigned the IA menu, added and fixed redirects, and updated the website with new features, improving the user experience. Additionally, they made changes to React-related blog posts and enhanced existing documentation.
Contributions:5 commits, 9 PRs, 29 pushes in 11 months
gatsbyrfcsgatsbyjsgatsby-pluginchanges
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