Shannon Thomas
Global Head Of Design For Service at Philips
Amsterdam, North Holland, Netherlands
Summary
👤
Senior🎓
Top SchoolShannon Thomas is a creative design leader with 12 years of experience shaping service and product experiences across consumer and healthcare domains, currently serving as Global Head of Design for Service at Philips. An author of The Practical Guide to Experience Design and a seasoned practitioner, Shannon blends hands-on craft (from game UI to web and physical products) with strategic stewardship—creating unified backlogs, cross-company KPIs, and frameworks that raised team engagement by 30%. Previously as Head of Experience Design at VanMoof and founder of The Artificial, Shannon built multidisciplinary teams, design systems, and long-range experience strategies that aligned executives and engineers through ambiguity. Based in Amsterdam, they combine an artist’s sensibility (BFA in painting and graphic design) with rigorous service-design processes, and have a track record of introducing novel metrics and rituals to make design outcomes measurable and operational.
12 years of coding experience
7 years of employment as a software developer
bfa painting graphic design english, bfa painting graphic design english at Southern Illinois University Edwardsville
Stackoverflow
1reputation
0reached
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Github Skills (7)
eleventy10
circle10
svg10
branding10
nlp7
machine-learning6
python6
Programming languages (2)
Github contributions (5)
TheArtificial/theartificial.nl
Jan 2014 - Mar 2019
The Artificial site
Contributions:361 commits, 12 PRs, 296 pushes in 5 years 2 months
nlppythonartificialmachine-learning
TheArtificial/awful.amsterdam
Dec 2022 - Dec 2023
An awe-inspiring place
Contributions:2 PRs, 12 pushes, 2 branches in 1 year
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