Summary
Sharad Jain is a senior software engineer with two decades of hands-on development and over a decade of professional experience delivering scalable, production-first systems across startups and enterprises. He blends deep technical chops in observability, real-time performance, and distributed systems with people leadership—having led engineering teams, run technical councils, and managed cross-org staff/principal collaboration. Sharad has driven architecture and delivery for high-throughput services (including scaling an outbound email system to 1M+ messages/day) and recently focused on monitoring and Claude agent management. Now at Shopify and running his own consulting practice in Chicago, he helps teams reduce downtime and improve incident response through pragmatic instrumentation and CI/CD automation. His background spans Ruby/Rails, Go, cloud-native tooling and identity platforms, reflecting a curiosity for both legacy migrations and modern, data-driven observability.
11 years of coding experience
16 years of employment as a software developer
BS Instrumentation & Control, BS Instrumentation & Control at Gujarat University
Master of Science (M.S.) Computer Science, Master of Science (M.S.) Computer Science at Illinois Institute of Technology
Bachelor of Engineering (B.E.) Electrical and Electronics Engineering, Bachelor of Engineering (B.E.) Electrical and Electronics Engineering at L.D. College of Engineering