Sharon Smith
System Engineer at US CLOUD: Microsoft Premier/Unified Support Alternative
Charlotte, North Carolina, United States
Summary
🤩
Rockstar🎓
Top SchoolSharon Smith is a veteran system engineer with over 16 years of hands-on experience designing, supporting, and migrating complex Windows and Exchange environments across enterprise and cloud platforms. She has deep expertise in Active Directory, Exchange/O365 migrations, VoIP/telecom systems (ShoreTel, Nortel, Mitel), and hybrid virtualization (VMware, Hyper-V, Azure), and frequently bridges technical and non-technical teams to deliver practical operational solutions. Her recent roles include Azure automation and monitoring at Microsoft and O365 Exchange migration work for financial services, underscoring strong incident resolution and automation troubleshooting skills. Known for documenting secure server implementations and staying current with emerging threats, she pairs technical rigor with a calm, team-oriented leadership style and an ability to simplify IT for non-computer groups. A pragmatic problem-solver, she also brings AS400 and Citrix support experience—an unusual cross-section that helps her navigate legacy-to-cloud transitions effectively.
11 years of coding experience
5 years of employment as a software developer
Diploma Business Administration and Management General, Diploma Business Administration and Management General at Drake Business SchoolBusiness Management, Business Management at Kansas State UniversityMCP Network Engineering, MCP Network Engineering at TechSkills
Stackoverflow
1reputation
0reached
2answers
0questions
Github Skills (24)
exchange-online10
microsoft10
exchange-server10
microsoft-azure10
skype10
microsoft-graph10
yammer10
azure10
microsoft-teams10
skype-for-business10
spfx9
sharepoint9
powershell-module9
exchange9
sharepoint-online9
Programming languages (2)
Github contributions (5)
MicrosoftDocs/OfficeDocs-SkypeForBusiness
Jul 2018 - Dec 2019
Skype for Business and Microsoft Teams documentation
Contributions:2200 commits, 20 PRs, 16 pushes in 1 year 5 months
mvldocsmicrosoft-teamsskype-for-businessskypeofficedocs
MicrosoftDocs/OfficeDocs-O365ITPro
Aug 2019 - Dec 2019
Documentation for Office 365 Kaizala, Yammer
Contributions:208 commits in 4 months
mvldocspower-platformnoncoreofficedocsoffice-365
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