Shashank Gautam is a seasoned engineering leader with over a decade in tech and 8+ years managing teams, currently serving as Head of Engineering at PhonePe where he oversees core platforms, fraud detection, and a knowledge platform. He has a strong background building high-availability, real-time systems—from chat and peer-to-peer payment experiences to pub-sub and graph storage layers—at scale for consumer fintech and mobility products. Prior roles at PhonePe, Ola, Flipkart and others show repeated ownership of mission-critical microservices, data ingestion frameworks, and personalization services powering mobile user experiences. Known for blending hands-on system design with people leadership, he has repeatedly taken features from system design to production across large distributed stacks (Kafka, HBase, Hadoop). Based in Karnataka, India, he brings pragmatic operational rigor to trust & safety and dev core platform challenges that require both low-latency engineering and fraud-resilient design. An engineer who still prefers solving infrastructure and scaling puzzles, he excels at turning complex real-time requirements into reliable, production-grade services.
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