Shashank Maiya is a Sr. Staff Machine Learning Engineer based in California with a PhD in Electrical Engineering and over a decade of industrial experience building production ML systems and wireless modem technologies. He specializes in NLP—designing NLQ, utterance-correction, and BERT/ALBERT-based question-answering models that power ServiceNow’s enterprise search and reduced inference latency by ~50% through model compression. Earlier at Qualcomm he drove end-to-end modem algorithm development, authored multiple patents and invention disclosures, and delivered high‑accuracy signal classifiers used in product commercialization. Comfortable bridging deep theory (probability, optimization, coding theory) and production engineering, he also pursues diverse ML projects—from neural machine translation to reinforcement learning for agents—in his spare time. His background combines rigorous academic training (Notre Dame, IIT Madras, Stanford AI coursework) with a proven track record of turning research innovations into scalable enterprise features.
9 years of coding experience
10 years of employment as a software developer
Indian Institute of Technology Madras
Ph.D, Electrical Engineering, 4.0/4.0, Ph.D, Electrical Engineering, 4.0/4.0 at University of Notre Dame
Data Science Career Track, Data Science Career Track at Springboard
Artificial Intelligence Graduate Professional Program, Artificial Intelligence Graduate Professional Program at Stanford University
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Shashank Maiya - Sr. Staff Machine Learning Engineer at ServiceNow