Principal Machine Learning Engineer at Capital One
Bengaluru, Karnataka, India
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Summary
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Shashank Srivastava is a Principal Machine Learning Engineer based in Bengaluru with 8 years of hands-on experience building multilingual NLP and conversational AI systems. He has led end-to-end projects from research and POC to production—fine-tuning GPT-2 for real-time query autocompletion, building an enterprise-grade Crux Copilot, and delivering email and dialog-management bots for large clients. His work blends statistical and deep-learning methods with pragmatic backend engineering, including quantization, caching strategies, and low-latency architectures. He has published research (IntelliQSense) and routinely evaluates systems using custom metrics and IR techniques, reflecting a research-oriented yet product-focused mindset. Notably, he has implemented same-plane multilingual embeddings supporting 20+ languages, enabling single-embedding multilingual chatbots. Driven and resilient—Never Back Down Never Give-up—he thrives on turning complex language problems into scalable business solutions.
8 years of coding experience
6 years of employment as a software developer
Kendriya Vidyalaya Sangathan
Bachelor of Engineering - BE Computer Science, Bachelor of Engineering - BE Computer Science at Jiwaji University
Contributions:101 pushes, 2 branches in 2 years 9 months
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Shashank Srivastava - Principal Machine Learning Engineer at Capital One