Summary
Shaun Davis is an experienced enterprise operations and support engineer with 11 years building reliability and support infrastructure at Netflix in San Jose. He combines deep troubleshooting skills across Windows, macOS, and Linux with practical expertise in networking and computer architecture, plus hands-on experience in PHP, JavaScript, Java, HTML/CSS and XML. Over a decade at a single fast-moving streaming giant progressed him from front-line customer support to infrastructure reliability and enterprise operations roles, giving him rare end-to-end visibility into user issues, platform stability, and operational tooling. Shaun’s background in A+, Network+, and CCNA foundations complements his ability to bridge hardware, network, and application layers when diagnosing complex incidents. He’s especially effective at turning recurring support patterns into durable automation and reliability improvements that reduce toil. Based in the Bay Area, he brings steady operational judgment and a knack for making systems more observable and resilient.
11 years of coding experience
2 years of employment as a software developer
A+, Computers, A+, Computers at Portland Community College