Summary
Shawn C is an IT manager and systems administrator with 15 years of hands-on experience across telecommunications, healthcare, automotive, and service-provider environments, currently leading IT Technical Services at Community Care Plan. He holds an MS in Information Assurance and Cybersecurity and combines infrastructure expertise—Active Directory, Cisco/Meraki networking, MDT/WSUS automation—with a strong service mindset from his helpdesk roots. Shawn has led cross-site SD-WAN and phone/network modernization projects, built practical automation like Outlook signature generators and PowerShell tooling, and streamlined imaging and update processes to reduce manual work. Known for translating user needs into operational solutions, he pairs technical depth with clear documentation and ticketing discipline. Based in Fort Lauderdale, he brings a proven track record of improving reliability and operational efficiency while keeping security and customer experience front and center.
15 years of coding experience
5 years of employment as a software developer
Master of Science - MS Information Assurance and Cybersecurity, Master of Science - MS Information Assurance and Cybersecurity at Nova Southeastern University
High School Diploma Network Support Services, High School Diploma Network Support Services at McFatter Technical College
Bachelor of Science (BS) Information Technology, Bachelor of Science (BS) Information Technology at University of Central Florida