Shawn Campbell-harris
Senior Customer Solutions Engineer Observability & Monitoring As Code at Checkly
Atlanta Metropolitan Area United States
Summary
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Rockstar🎓
Top SchoolShawn Campbell-harris is a Senior Customer Solutions Engineer with six years of experience helping engineering teams adopt Monitoring as Code and observability best practices. He blends hands-on technical implementation—especially with Playwright, Node.js, and OpenTelemetry—with strategic account ownership across pre- and post-sales to drive retention and expansion. At Checkly he guides complex technical evaluations and translates customer needs into product roadmap priorities, while previously delivering measurable upsell and operational efficiency gains at Cypress.io and Further. He’s equally comfortable running demos and automations as he is building internal processes and documentation that shrink onboarding time and reduce support toil. Shawn’s background in software engineering bootcamps plus frontline support gives him a rare empathy for developer workflows and the ability to turn customer feedback into actionable engineering improvements. Colleagues rely on him to bridge sales, product, and engineering to turn trial users into long-term advocates.
6 years of coding experience
Immersive Program Software Engineering Bootcamp, Immersive Program Software Engineering Bootcamp at General AssemblyFront-End Web Development Program, Front-End Web Development Program at Per Scholas
Github Skills (29)
accessibility10
e2e-testing10
cypress10
svelte-testing-library10
angular-testing-library10
probot10
testing10
test-runner10
wait10
browser10
integrations10
vue-testing-library10
testing-library10
react-testing-library10
api10
Programming languages (4)
Github contributions (5)
conversaShawn/project-3
Sep 2019 - Apr 2021
Contributions:2 PRs, 78 pushes, 3 branches in 1 year 6 months
conversaShawn/movies
Aug 2019 - Oct 2020
Contributions:1 review, 43 pushes, 2 branches in 1 year 2 months
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