Shay Pletcher is a Staff Software Engineer in Boston with 11 years building reliable cloud infrastructure, SRE practices, and developer tooling across regulated and high-throughput environments. They’ve led org-wide observability, SLOs, and incident workflows rolled out to hundreds of engineers across multi-region, multi-cloud deployments, and moved teams from homegrown scripts to blue‑green containerized CI/CD. Shay combines hands-on automation and performance refactors with people leadership—coaching teams to adopt Docker, async job frameworks, and deep instrumentation that now process millions of jobs weekly. Motivated by software that serves public good, they deliberately avoid speculative finance and defense work and favor systems that reduce manual toil while amplifying human insight. An avid automations hobbyist and site-reliability pragmatist, Shay brings both the technical depth to harden platforms and the ethical lens to choose which problems are worth solving.
11 years of coding experience
12 years of employment as a software developer
Computer Science Informatics, Computer Science Informatics at The University of Edinburgh
Bachelor of Science (B.S.) Computer Science, Bachelor of Science (B.S.) Computer Science at Northeastern University
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