Summary
Shayne Chammavanijakul is a Senior Data Analyst in digital insights with five years of experience turning mixed quantitative and qualitative data into actionable product and marketing decisions across aviation, finance, telehealth, and ag-tech. She blends a linguistics-informed approach to text and voice-of-customer signals with strong technical chops in SQL, Python, Snowflake, and dashboarding tools to automate real-time sentiment and classification pipelines. At United Airlines she measures digital engagement and champions integrated VOC programs that surface friction and revenue opportunities, while mentoring junior analysts. Outside work she’s a prolific food writer, illustrator, and founder of Dill magazine—skills that inform her user-centered storytelling and visual data communication. Her background in psycholinguistics and hands-on editorial experience give her a rare ability to translate nuanced human narratives into measurable product insights.
5 years of coding experience
5 years of employment as a software developer
Bachelor of Arts - BA, Linguistics and Information Science, Bachelor of Arts - BA, Linguistics and Information Science at University of Illinois Urbana-Champaign