Shayne Sebro
Senior Customer Success Engineer at Sprig
New York, New York, United States
Summary
👤
Senior🎓
Top SchoolShayne Sebro is a Senior Customer Success Engineer in New York with a decade of experience blending software engineering, product design, and customer-facing technical leadership. He excels at translating customer needs into product improvements—having moved from technical escalations and solutions engineering at Datadog to driving adoption and roadmap influence at Sprig. Trained in full‑stack web development via General Assembly and grounded in retail and merchandising analytics from Macy’s, Shayne pairs aesthetic product sensibility with rigorous troubleshooting and scalable implementations. He’s repeatedly built reproducible test environments, documentation, and training to scale support teams and accelerate sales, and has led cross-functional design work inside mature design systems. Known for a learner’s mindset, he combines UX awareness with backend fluency to turn qualitative user insight into measurable product outcomes.
10 years of coding experience
9 years of employment as a software developer
Bachelor's Degree, Major: Marketing & Retail Manangement Minor: Mandarin, Bachelor's Degree, Major: Marketing & Retail Manangement Minor: Mandarin at Syracuse University - Martin J. Whitman School of ManagementCertificate of Completion, Computer Software Engineering, Certificate of Completion, Computer Software Engineering at General AssemblyContinuing Education, Fashion Design and Business, Continuing Education, Fashion Design and Business at The New School
Chinese
Github Skills (6)
javascript3
css3
ecommerce3
commerce3
near1
gitpod1
Programming languages (2)
Github contributions (5)
snsebro/hello-world-
Feb 2016 - Feb 2020
Contributions:2 PRs, 2 pushes, 4 branches in 4 years
javacppfirst-repository
snsebro/chefs-choice
Jun 2020 - Jul 2020
Contributions:58 PRs, 94 pushes, 3 branches in 1 month
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.