Shazelle Isaacs-burke
IT Technical Support Specialist at East Caribbean Group of Companies
Saint George, Saint Vincent and the Grenadines
Summary
👤
Senior🎓
Top SchoolShazelle Isaacs-Burke is an IT Technical Support Specialist and product-minded software engineer with a decade of experience delivering reliable support, web and Python/Django solutions across Caribbean organisations. She blends hands-on technical work—ranging from backend web development and Django content management to systems migrations—with product ownership practices like backlog refinement and sprint planning. Known for clear documentation and stakeholder communication, she has improved operational efficiency through dashboards, process optimization, and cross-department projects. Comfortable with Jira and Confluence, she partners with global teams and vendors to keep business operations running smoothly. Actively pursuing project management certification, she brings both analytical reporting skills and practical coding experience to bridge gaps between engineering and business. Based in Saint Vincent, she pairs regional impact with a university background in Computer Science and Management and a knack for turning vague requirements into actionable, auditable tasks.
9 years of coding experience
2 years of employment as a software developer
Bachelor’s Degree, Computer Science and Management, Upper Second Honors, Bachelor’s Degree, Computer Science and Management, Upper Second Honors at University of the West Indies, St. Augustine Campus
Github Skills (20)
javascript10
css10
ruby10
html10
nodejs10
ruby-on-rails10
web-development9
minitest8
mirai-bot8
telegram-bot7
chain6
telegram5
telegram-api4
flask-application4
rest-api4
Programming languages (3)
Github contributions (5)
BWEBS-svg/BWEBS-svg
Mar 2018 - Aug 2022
Contributions:7 pushes, 1 branch in 4 years 5 months
micey969/flash-cards
Jul 2022 - Aug 2022
RealPython Flash card django tutorial using MySQL instead of SQLite
Contributions:10 PRs, 9 pushes, 4 branches in 8 days
pythonmysqldjangosql-databasesqlite3
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