Shelton Davis is a founder and UX leader with 11 years of experience building empathetic design practices and product teams, currently leading The Empathy Lab to embed measurable empathy across organizations. He has directed UX strategy and research at companies from startups like Operable (helping shape the Cog collaboration framework) to enterprise roles at Terminus, Nationwide, and Genuine Parts Company, blending hands-on prototyping with people-centric leadership. A lifelong designer with a Masters in Industrial Design from Georgia Tech and a background in psychology, Shelton translates human behavior into practical product outcomes and design systems. He mentors designers, runs custom workshops based on his Empathy Decathlon®, and has a track record of securing a design patent and launching cross-functional innovation efforts. Outside work he’s a recovering decathlete and trail devotee—he sketches constantly, collects sticky-note ideas, and sees running, moss, and hugging trees as essential to creative recovery.
11 years of coding experience
12 years of employment as a software developer
BA Psychology, BA Psychology at University of Southern California
Masters Industrial Design, Masters Industrial Design at Georgia Institute of Technology
Associates Psychology, Associates Psychology at Santa Ana College
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Shelton Davis - Listener Founder CEO at The Empathy Lab