Summary
Sherman Siu is a people-oriented Technical Program Manager with 15 years in tech and 5+ years focused on QA within Agile/Scrum environments, currently leading Pricing Customer Experience programs at Amazon in Vancouver. He combines deep hands-on testing and automation experience from payments, gift cards, and embedded systems with end-to-end program ownership—roadmapping, cross-functional coordination, and post-launch metrics. At Zappos he ran returns and exchanges tech programs, routinely translating between business and engineering to remove blockers and steer risk-aware decisions. He has navigated large, politically complex initiatives (e.g., EU PSD2 payments rollout) coordinating 20+ dependency teams across time zones, and built processes to speed time-to-market without sacrificing quality. Collected hardware, firmware, and payments testing background gives him an uncommon systems-level perspective that helps anticipate downstream impacts of product changes.
15 years of coding experience
8 years of employment as a software developer
BASc, Computer Engineering, BASc, Computer Engineering at Simon Fraser University