Summary
Sheyna Watkins is a versatile support and front-end professional with over a decade of experience blending customer-focused care, instructional leadership, and UI development. Sheyna has driven measurable outcomes—from improving student pass rates as a lead instructor to managing large-scale CMS migrations and maintaining thousands of dealership sites—while maintaining meticulous records and compliance in care settings. Comfortable switching between technical tasks (HTML/CSS, CMS, testing) and high-touch client work, she excels at scheduling, data tracking, and de-escalation in fast-moving environments. Based in the Boise area, she brings a rare combination of editorial discipline from her newsroom roots, hands-on web development expertise, and recent direct support experience that strengthens both team operations and client outcomes.
11 years of coding experience
6 years of employment as a software developer
Certificate, JavaScript, Certificate, JavaScript at University of Washington
High School diploma, High School diploma at Wenatchee High School
Certificate, Front-End UX Design and Development, Certificate, Front-End UX Design and Development at Code Fellows
B.A, Graphic Arts, B.A, Graphic Arts at Northwest Nazarene University