Shezan Mahmud
Customer Support Manager at https://gymfit.se/
Dhaka Division, Bangladesh
Summary
👤
Senior🎓
Top SchoolShezan Mahmud is an experienced customer support and virtual assistant professional with nine years managing client relations, support teams, and cold-calling campaigns across e-commerce and service businesses. Currently serving as Customer Support/Service Manager for multiple companies including lelexshop.com, Uniq Cape Town, and GymFit, he blends hands-on customer care with appointment-setting and lead generation skills. Fluent in English and quick to respond, he emphasizes professionalism, rapid turnaround, and a willingness to provide sample work to ensure client confidence. Comfortable with data entry, web research, web scraping, product entry, basic Photoshop, and administrative workflows, he bridges operational tasks with front-line customer engagement. Based in Dhaka Division, Bangladesh, his background in political science and commerce gives him a pragmatic, people-centered approach to problem solving. Known for making clients feel impressed and understood, he prioritizes client satisfaction and consistent, measurable results.
9 years of coding experience
Higher Secondary Certificate (HSC), Business/Commerce, General, Higher Secondary Certificate (HSC), Business/Commerce, General at Rajbari Gov't CollegeSecondary School Certificate (SSC), Business/Commerce, General, Secondary School Certificate (SSC), Business/Commerce, General at Barat Vakla High SchoolBachelor of Social Science (BSS), Political Science, Bachelor of Social Science (BSS), Political Science at Dr. Abul Hossain University College
Stackoverflow
91reputation
13kreached
8answers
1question
Github Skills (12)
django-urls6
django-admin6
timezone6
django-rest-framework6
utc6
python6
django6
json1
create-project1
cookiecutter1
swift1
boilerplate1
Programming languages (2)
Github contributions (5)
imshezan/Boilerplate
Sep 2022 - May 2023
Contributions:9 commits, 2 pushes, 1 branch in 8 months
imshezan/cv
Feb 2018 - Dec 2020
Contributions:4 pushes, 1 branch in 2 years 10 months
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