Summary
Shigeru Suzuki is a seasoned Escalation Engineer at Microsoft Japan with over 18 years of deep technical support and source-code debugging experience across Exchange, Outlook, Lync and modern Microsoft 365 security and compliance stacks. As a FastTrack Compliance SME he specializes in E5 Compliance (Purview), Intune, Defender and Entra ID, helping enterprises maximize license value while resolving the toughest product issues. He combines systems-level knowledge—from x86 assembly and firmware to C++, C#, JavaScript and PowerShell—with proven cross-team collaboration to drive fixes from customer reports to developer patches. Fluent in Japanese and business-level English (TOEIC 810), he pairs strong communication with longstanding relationships across product teams. Outside of support he is expanding into governance and regulation, holding a 2nd grade Financial Planning certification and studying for the Administrative Scrivener Exam, reflecting an uncommon blend of technical depth and compliance-oriented business insight.
11 years of coding experience
情報マネジメント学部, 現代マネジメント学科, 情報マネジメント学部, 現代マネジメント学科 at 産業能率大学
n/a, 電気工学科, n/a, 電気工学科 at 国立鶴岡工業高等専門学校