Shilpa Benny is a seasoned technical writer with over eight years of experience producing and maintaining product and support documentation across IT, energy, and industrial automation domains. She has authored guides for complex platforms such as Microsoft 365, PCS 7, and ABB automation, and is skilled at streamlining documentation processes, data storage, and retrieval. Known for training and mentoring junior writers, she blends technical support experience with meticulous attention to detail to make complex systems accessible to users and engineers. Based in Old Toronto, she pairs an engineering background (BE and M.Tech.) with recent studies in marketing, giving her a rare mix of technical depth and user-focused communication.
5 years of coding experience
Bachelor of Engineering (BE), Electronics and Communications Engineering, Bachelor of Engineering (BE), Electronics and Communications Engineering at Visvesvaraya Technological University
Marketing/Marketing Management, General, Marketing/Marketing Management, General at Seneca Polytechnic
PowerShell Reference for Office Products - Short URL: aka.ms/office-powershell
Contributions:2 pushes, 1 branch in 1 year
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Shilpa Benny - Technical Writer at Microsoft Corporation