Shiv Bhatia
Support Engineer at Microsoft
Surrey, British Columbia, Canada
Summary
👤
Senior🎓
Top SchoolShiv Bhatia is a Support Engineer with 8 years of IT experience, currently troubleshooting Power BI, data gateways, and Entra ID issues at Microsoft. He combines deep Linux system administration and network-security training (BTech, BCIT) with hands-on experience in SQL, Snort, and device-level debugging from roles across healthcare, logistics, and remote systems administration. Shiv has a track record of translating complex clinical and enterprise requirements into reliable configurations and documentation, mentoring new hires and driving escalations with product teams. Comfortable bridging customer-facing support and backend problem-solving, he also leverages scripting and Linux shell skills to diagnose edge-case failures. Colleagues rely on him for turning recurring incidents into durable knowledge-base articles that empower users and reduce future tickets.
8 years of coding experience
3 years of employment as a software developer
British Columbia Institute of Technology (BCIT)Computer Engineering, Computer Engineering at Chitkara universityComputing Sciences and Information Systems, General Diploma, Computing Sciences and Information Systems, General Diploma at Douglas College
English, Hindi, Punjabi
Github Skills (11)
expressjs7
mongoose6
mongodb5
bitly5
url-shortener5
javascript4
sudoku4
nodejs3
rubiks-cube3
solver2
python2
Programming languages (2)
Github contributions (5)
galenys/Dotfiles
Aug 2020 - Nov 2022
Contributions:36 commits, 38 pushes, 1 branch in 2 years 4 months
galenys/SoundWave
Feb 2018 - Mar 2019
Contributions:10 commits, 7 pushes, 1 branch in 1 year
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