Shivam Gupta
Senior Consultant at Capgemini
Bengaluru, Karnataka, India
Summary
🤩
Rockstar🎓
Top SchoolShivam Gupta is a Senior Consultant and infrastructure-focused IT professional with around 10 years of experience delivering L1–L2 support, incident management, and operational runbooks across global enterprises. He has strong hands-on experience with AWS fundamentals, network/security controls, and operating scalable, highly available systems while creating SOPs and knowledge articles to institutionalize best practices. Shivam has led and coached teams of 14–16 engineers, driving SLA adherence, process improvements, and measurable gains in quality and turnaround time. His background spans major employers including Capgemini, LinkedIn, HCL and HSBC, giving him exposure to cloud migrations, desktop-to-cloud transitions, and cross-functional stakeholder management. Now focused on accelerating a career in cloud computing, he blends practical troubleshooting expertise with a methodical approach to automation and documentation. A detail often overlooked: he pairs deep ticketing and incident-response experience with the ability to translate operational needs into repeatable process artifacts that reduce recurring outages.
10 years of coding experience
8 years of employment as a software developer
Engineer’s Degree Computer Science & Engineering, Engineer’s Degree Computer Science & Engineering at Calcutta Institute of Engineering & Management
English, Hindi
Github Skills (51)
asynchronous10
json10
restful-api10
swagger10
restful10
discovery10
api10
rest10
jax-rs10
rest-api10
scalable10
java9
clrs9
architectures9
spring8
Programming languages (6)
Github contributions (5)
HarshShah1997/Student-Portal
Mar 2016 - May 2016
Contributions:50 commits in 1 month
shivamgupta1/College-Enrollment-System
Mar 2016 - May 2016
Contributions:1 release, 4 PRs, 45 pushes in 1 month
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