Shivneel Achari
Service Desk Analyst at Self-employed
Auckland, Auckland, New Zealand
Summary
👤
Senior🎓
Top SchoolShivneel Achari is an IT support professional and aspiring web developer with nine years of hands-on experience across technical support, database work (SQL Server, MySQL), and eCommerce systems. As a Service Desk Analyst at Datacom and former Software Support Consultant, he has a strong track record of fast ticket resolution, improving turnaround times, and supporting UAT and controlled regression environments for HealthNZ and other clients. He builds and deploys personal web projects using React and React Native, demonstrating practical knowledge of component architecture and state management beyond his day-to-day support role. Shivneel pairs a Bachelor of Computing Systems (Software Development pathway) and an IBM scholarship with proactive self-employment work to refine his portfolio, tailor applications, and network across Auckland’s IT market. He’s comfortable bridging customer-facing troubleshooting with backend tasks like data dumps, SFTP configurations, and AD administration, which makes him effective in both Level 1–3 support and developer-adjacent roles. Colleagues describe him as detail-oriented, quick to learn, and persistent about turning user feedback into stable, tested solutions.
9 years of coding experience
Bachelor's degree, Bachelor of Computing Systems (Software Development Pathway), 4.821, Bachelor's degree, Bachelor of Computing Systems (Software Development Pathway), 4.821 at Unitec Institute of Technology
Github Skills (4)
discord-rpc8
discord8
vscode-extension6
vscode6
Programming languages (4)
Github contributions (5)
acharishivvy/acharishivvy.github.io
Nov 2019 - Mar 2025
Portfolio Website
Contributions:12 PRs, 201 pushes, 19 branches in 5 years 4 months
cssjavascriptreactreactjs
acharishivvy/tw-react-dex
Jun 2021 - Mar 2025
Contributions:46 pushes, 1 branch in 3 years 10 months
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.