Summary
Sho Kitai is an experienced founder and account management leader with over 20 years building long-term client relationships and scaling businesses, primarily across the online travel and hospitality sectors. As CEO of Discovery Hidden Japan and co-founder of a 15-seat bistro, he blends strategic sales, product-minded account leadership, and hands-on operations and marketing. His career includes senior roles at Facebook, TrustYou, Booking.com and Criteo where he delivered high-growth results through data-driven consultation, negotiation and team development. A seasoned facilitator and educator, he brings 20+ years of teaching and volunteer governance experience and is a licensed mindfulness meditation instructor, which informs his people-first leadership style. Known for turning customer insights into practical revenue strategies (e.g., dramatic account share and revenue uplifts), he combines corporate rigor with entrepreneurial curiosity rooted in Tokyo and international study of Latin America.
9 years of coding experience
14 years of employment as a software developer
Master's degree of International Area Studies, International Area Studies (Japanese multiculturalism), Master's degree of International Area Studies, International Area Studies (Japanese multiculturalism) at 南山大学
Japanese, English