Sr. BizOps Engineer Application Support Specialist
Boston, Massachusetts, United States
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Summary
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Senior
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Shobana Mohan is a Sr. BizOps Engineer and Application Support Specialist with a decade of hands-on experience building and maintaining data warehousing and ETL ecosystems, currently supporting critical platforms at Mastercard. She combines deep Informatica expertise with strong SQL/PLSQL and Teradata skills to design performant ETL mappings, implement CDC and incremental loads, and tune pipelines for reliability and speed. Equally fluent in operational support, she drives ITSM processes (ServiceNow/BMC), incident-to-change feedback loops, and uses Splunk/Dynatrace for root-cause analysis to reduce production risk. Comfortable in Unix environments and fluent in automation with Python, shell scripting, Jenkins and Git, she bridges development and DevOps to accelerate CI/CD for ETL workloads. Based in Boston and pursuing advanced CS exposure via Northeastern, she brings a rare mix of production support discipline and data engineering depth that keeps large-scale reporting systems running smoothly.
10 years of coding experience
7 years of employment as a software developer
Bachelor of Technology - BTech, Information Technology, Bachelor of Technology - BTech, Information Technology at Shri Angalamman College of Engineering and Technology
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Shobana Mohan - Sr. BizOps Engineer Application Support Specialist