Shozab Rizvi
Customer Service Administrator
England, United Kingdom
Summary
👤
Senior🎓
Top SchoolShozab Rizvi is a pragmatic QA professional and customer service administrator with nine years of cross-industry experience spanning software testing, flight data analysis, and client-facing operations in the UK. ISEB/ISTQB-certified, he has deep hands-on experience designing and executing functional, non-functional, regression and end-to-end tests within Agile/Scrum teams for banking, insurance and security systems. He has led and mentored small QA teams, managed test planning and defect prioritisation, and translated change requests into traceable test suites. Prior work in aviation analytics and a background in electronics and web technologies give him a strong systems-thinking perspective and an ability to bridge technical and operational stakeholders. Now at Belazu, he combines customer service administration with a tester’s attention to process and quality, making him effective at improving both user experience and internal workflows.
9 years of coding experience
17 years of employment as a software developer
HTML, Javascript, CSS, SQL, C #, HTML, Javascript, CSS, SQL, C # at JUST IT TrainingRashtrasant Tukadoji Maharaj Nagpur UniversityA Level, A Level at Doon Public School, New Delhi, India
EnglishGithub contributions (5)
shozab84/August
Aug 2016 - Aug 2016
Contributions:15 commits, 12 pushes, 1 branch in 22 days
shozab84/HomeBudgetPlanner
Apr 2017 - Apr 2017
Contributions:1 push, 1 branch in 8 days
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