Summary
Shreyams Jain is a Product Support Engineer based in Bengaluru with 10 years of hands-on experience solving production-backend problems and stabilizing customer-facing applications. He specializes in incident management, root cause analysis, SQL-driven troubleshooting, and log-based backend debugging to quickly restore and harden systems. At Fynd he monitors production health, supports releases across environments, and partners with engineering teams to close the loop on defects and preventive actions. His background includes prior software engineering work at Programmr Technologies, giving him a practical developer’s perspective when diagnosing complex issues. Known for translating noisy production signals into actionable fixes, he balances operational rigor with pragmatic engineering. He brings a strong applied focus on reliability and deployment validation that helps teams ship with confidence.
10 years of coding experience