Shuang Jiang
Senior Data Scientist, Customer Science, Revenue Management
Houston, Texas, United States
Summary
👤
Senior🎓
Top SchoolShuang Jiang is a Senior Data Scientist in Customer Science and Revenue Management with seven years of experience applying statistical rigor to customer lifetime value (CLV) modeling, pricing strategy, and revenue optimization. With a PhD in Biostatistics and advanced training from Rice University, she builds end-to-end data pipelines and ETL systems to deploy production-ready Stat/ML models that serve over two million customers. She pioneered the residential CLV model at WM, balancing lifetime profitability against short-term retention trade-offs and guiding targeted retention and risk-mitigation actions. Comfortable across the full product lifecycle, she combines deep statistical expertise with hands-on data engineering to translate complex analytics into cross-functional business impact. An analytical storyteller, she surfaces growth opportunities and operationalizes models to drive sustainable revenue decisions.
7 years of coding experience
3 years of employment as a software developer
Master's degree Statistics, Master's degree Statistics at Rice UniversityDoctor of Philosophy - PhD Biostatistics, Doctor of Philosophy - PhD Biostatistics at Southern Methodist UniversityBachelor of Science - BS Statistics, Bachelor of Science - BS Statistics at Shandong University
Stackoverflow
5reputation
575reached
0answers
4questions
Github Skills (14)
microbiome8
bayesian7
generative7
guava6
robocup6
css6
apache-pig6
java6
generative-adversarial-network5
agent-based-modeling5
simulation5
simulation-framework4
modeling4
segmentation4
Programming languages (2)
Github contributions (5)
shuangj00/HARMONIES
Oct 2019 - Oct 2020
Contributions:18 commits, 16 pushes, 1 branch in 1 year
shuangj00/IntegrativeBayes
Sep 2018 - Dec 2019
A Bayesian model for the integrative analysis of microbiome data
Contributions:32 commits, 4 PRs, 31 pushes in 1 year 2 months
integrative-analysismicrobiome-datamicrobiomebayesian-modelbayesian
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