Summary
Shubham Mehrotra is a Lead Member of Technical Staff (Applied Science) at Salesforce with a decade of experience building enterprise-grade conversational AI and NLP systems. He progressed through research and applied roles at Salesforce, focusing on retrieval-augmented generation, explainability, citation-aware models, and multilingual expansion for production products like Einstein Language. A Carnegie Mellon Language Technologies alumnus, he pairs academic rigor with practical engineering—having moved research prototypes into scalable solutions across teams. Earlier roles at Citi and research stints refined his full-stack and information-retrieval instincts, including work on keyphrase extraction and text completion for Indic scripts. Based in Sunnyvale, he blends deep NLP research with product-focused delivery, and often works on compact in-house models to balance performance, explainability, and enterprise constraints.
10 years of coding experience
1 year of employment as a software developer
Delhi Public School Vasant Kunj
Board of Intermediate Education Andhra Pradesh, Board of Intermediate Education Andhra Pradesh at FIITJEE Junior College
CBSE, CBSE at Delhi Public School, Hyderabad
Master's degree Intelligent Information Systems, Master's degree Intelligent Information Systems at Carnegie Mellon University
Bachelor of Technology (Hons.) Information Technology, Bachelor of Technology (Hons.) Information Technology at Indian Institute Of Information Technology Allahabad
English, Hindi, French