Shubham Pandey
Sr. Software Engineer at ServiceNow
Hyderabad, Telangana, India
Summary
👤
Senior🎓
Top SchoolShubham Pandey is a senior software engineer with 10 years of experience building user-focused web products and platform features, currently developing AI agents for playbook execution at ServiceNow. He has driven end-to-end features at Microsoft that cut customer support workflows from days to minutes, introduced E2E testing with Playwright, and automated SDK and accessibility pipelines to improve developer velocity and product quality. Prior roles at MFine and eLitmus show a strong front-end emphasis—React-led UX work, video consultation tooling, WebRTC proctoring, and Storybook-driven component hygiene. An active open-source contributor, he has improved internationalization and level logic in the popular Flexbox Froggy CSS-learning game, reflecting an interest in developer education and global UX. Based in Hyderabad, he blends product sensibility with hands-on implementation across frontend, testing, and automation, and often surfaces small process wins (like Docker adoption and notification systems) that yield outsized operational impact.
10 years of coding experience
8 years of employment as a software developer
Engineer’s Degree Computer Science, Engineer’s Degree Computer Science at Bipin Tripathi Kumaun Institute of TechnologyHigh School, High School at Jawahar Navodya Vidhyalya Tarikhet, Almora, Uttarakhand
English, Hindi, kumaoni, Punjabi, Urdu, Japanese
Stackoverflow
519reputation
44kreached
16answers
11questions
Github Skills (14)
css10
flexbox10
gameplay10
videogames10
internationalization9
localization9
javascript7
wordpress6
localstorage6
browser6
php6
jquery6
angular6
cross-browser6
Programming languages (10)
Github contributions (5)
thomaspark/flexboxfroggy
Feb 2017 - Feb 2017
A game for learning CSS flexbox 🐸
Role in this project:
Front-end Developer
Front-end DeveloperContributions:1 review, 6 commits, 1 PR in 7 days
Contributions summary:Shubham primarily contributed to the Flexbox Froggy game by adding and modifying level instructions and descriptions. These updates included translations of the game instructions into multiple languages, demonstrating a focus on internationalization. They also completed levels, suggesting a role in implementing game logic and features within the existing codebase.
gamecss-flexboxcss-learningcssflexbox
shubham9411/kaivalya_2015
Jun 2016 - Sep 2020
Contributions:3 pushes, 2 branches in 4 years 3 months
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