Shusovan Chakraborty is a results-driven Senior Software Engineer based in Karnataka with five years of experience focused on Salesforce Financial Cloud and Financial Services production support. He excels at incident resolution, performance optimization, and automating business processes, with a proven record of managing client-facing operations at Capgemini. Passionate about AI-led efficiency, he has driven initiatives using Generative and Agentic AI to deliver intelligent automation and reduce operational toil. Comfortable bridging technical and stakeholder needs, he combines hands-on Salesforce administration with a systems-minded approach to reliability. Early projects include machine-learning work on face expression recognition, reflecting a curiosity for applied AI beyond core CRM platforms.
5 years of coding experience
1 year of employment as a software developer
Bachelor of Technology - BTech, Computer Science, Bachelor of Technology - BTech, Computer Science at Alliance University
Contributions:5 commits, 4 pushes, 1 branch in 9 months
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