Summary
Shyama Varma is a Senior Sales Engineer and observability specialist with over 20 years in IT, currently applying deep expertise in monitoring, cloud optimization and performance engineering to help enterprises reduce downtime and quantify ROI. She has a strong track record across cloud-native and hybrid environments, with hands-on experience in Kubernetes, Docker, AI-driven observability, and legacy system modernization for critical manufacturing and supply-chain platforms like SAP and PAS‑X. Known for translating business objectives into technical roadmaps, she has led cross-functional teams and customer workshops to deliver measurable improvements in MTTx, order conversion and production capacity. Her background spans telecom OSS/BSS transformations and NFV/cloud infrastructure at Ericsson and BT, giving her uncommon fluency in both large-scale service operator requirements and enterprise application reliability. Based in Bengaluru, she combines pragmatic DevOps automation (Ansible, CI/CD) with executive-facing dashboards and capacity planning to link technical metrics to business outcomes.
11 years of coding experience
11 years of employment as a software developer
Master's degree Informatics, Master's degree Informatics at Northeastern University
Bachelor of Engineering (B.E.) Computer Science, Bachelor of Engineering (B.E.) Computer Science at Madurai Kamaraj University