Silver Pang
Senior Service Delivery Manager at Hang Lung Properties
Hong Kong, China
Summary
👤
Senior🎓
Top SchoolSilver Pang is a Senior Service Delivery Manager with 11 years’ experience in property and shopping-centre operations, currently overseeing service delivery for mega-scale assets at Hang Lung Properties. With a MA (Distinction) in Housing Studies and a BA in German and Linguistics, she blends academic rigour with strong stakeholder presentation and budgeting skills to manage over 2 million sq ft of retail and related facilities. Her background spans airport operations and frontline customer service as a former flight attendant, which contributes to a customer-centric approach and calm crisis management under pressure. Known for driving consistent, high satisfaction ratings, she excels at service standards, cost control and coordinating multi-disciplinary teams across complex sites. Based in Hong Kong, Silver brings an extroverted leadership style and proven track record in scaling service excellence across large commercial portfolios.
11 years of coding experience
4 years of employment as a software developer
Master of Arts - MA, Housing Studies, Distinsion, Master of Arts - MA, Housing Studies, Distinsion at 香港城市大學Bachelor of Arts - BA, German and Linguistics, Bachelor of Arts - BA, German and Linguistics at 香港大學
Github Skills (24)
audiokit10
chartjs9
tuner9
chartjs-plugin9
midi9
audio9
vuejs29
pitch-detection9
music9
swift8
swift-playgrounds8
gantt-chart8
tvos8
coreaudio8
diagram8
Programming languages (2)
Github contributions (5)
Ag47/TrueTone
Apr 2015 - May 2017
Contributions:13 commits, 16 pushes, 1 branch in 2 years
Ag47/ComeHere
Jun 2015 - Apr 2016
Contributions:30 commits, 23 pushes, 2 branches in 9 months
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