Simon Au
Service Assurance Manager at Orbis partnership
London, England, United Kingdom
Summary
👤
Senior🎓
Top SchoolSimon Au is a Service Assurance Manager with eight years of focused experience in IT service management, continual improvement and technical project delivery, currently leading service assurance at Orbis Partnership. He combines hands-on infrastructure and cloud expertise (including AWS and Citrix migrations) with strong ITIL, PRINCE2 and Agile credentials to translate complex requirements into reliable, auditable systems and smooth handovers to BAU teams. Known for clear stakeholder communication and root-cause driven problem solving, Simon has led major application migrations and designed service catalogues in large clinical environments supporting thousands of users. He pairs a software engineering background and full‑stack curiosity with practical leadership—having built automation scripts, VPN and certificate solutions—and a track record of improving processes across IMT functions.
8 years of coding experience
Foundation Qualification, ITIL, Foundation Qualification, ITIL at Learn TreeFoundation Qualification, Prince2, Foundation Qualification, Prince2 at GOSH Internal CourseFirst Class Degree, BSc Hons, Software Engineering, First Class Degree, BSc Hons, Software Engineering at Kingston UniversityImplementing Citrix XenApp 5.0 for Windows Server 2008, Implementing Citrix XenApp 5.0 for Windows Server 2008 at QA LondonILM Level 5 Certificate in Leadership & Management, ILM Level 5 Certificate in Leadership & Management at Cherith Simmons Learning and DevelopmentDistinction with all six additional units and key skills, GNVQ Advanced IT, Distinction with all six additional units and key skills, GNVQ Advanced IT at Harrow CollegePractitoners Qualification, Prince 2, Practitoners Qualification, Prince 2 at Datrix Training
Github Skills (11)
music7
qt7
cpp7
tac6
notation6
music-notation5
python5
musicxml5
react2
typescript2
javascript2
Programming languages (2)
Github contributions (5)
simonjhau/church-music
Nov 2021 - Mar 2023
Contributions:139 commits, 160 pushes in 1 year 4 months
simonjhau/advent-of-code
Dec 2021 - Dec 2024
Contributions:54 pushes, 1 branch in 3 years
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