Simon Ding is a Lead Support Engineer based in the San Francisco Bay Area with 10 years of multidisciplinary experience bridging software engineering, biotech, and medical imaging. He has progressed through hands-on engineering and support roles at Celigo, scaling from Software Engineer to Lead Support Engineer while specializing in integration, QA, and customer-facing incident resolution. Early work includes greenfield bioinformatics tooling in Go and automation of clinical imaging QA using Python and AutoHotKey, giving him a rare blend of lab-facing domain knowledge and production software skills. Simon is comfortable operating at the intersection of product, support, and engineering—translating customer problems into reproducible fixes and durable automation. He holds a BA in Physics from UC Berkeley and completed immersive software training at MakerSquare, reflecting both formal science training and practical coding bootcamp experience. Colleagues value his ability to synthesize complex technical and clinical requirements into clear operational processes and reliable software.
10 years of coding experience
5 years of employment as a software developer
Bachelors of Arts, Physics, Bachelors of Arts, Physics at University of California, Berkeley
Python Computing and Algorithms Online Program, Python Computing and Algorithms Online Program at Rice University
Certificate in Biotechnology, Biotechnology, Certificate in Biotechnology, Biotechnology at College of San Mateo
Advanced Software Engineering Immersive Program, Advanced Software Engineering Immersive Program at MakerSquare
Teach English as a Foreign Language Certificate, Teach English as a Foreign Language Certificate at TEFL Institute
Contributions:228 commits, 72 PRs, 25 pushes in 5 years 7 months
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