Product Lead For Customer-Facing AI at Flight Centre Travel Group
Quebec, Canada
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Summary
👤
Senior
🎓
Top School
Simon Gooder is a product leader and builder with a decade of experience turning web and design skills into customer-facing products and startups. After transitioning from hospitality to web development, he scaled from freelance web design to leading product and UX at Spotful and later RareCircles, growing into product lead roles focused on innovation and AI-driven customer experiences. He co-founded Permapeople, a regenerative marketplace that revealed his knack for community-led growth and niche marketplace dynamics around seeds, produce, and textiles. Currently shaping customer-facing AI at Flight Centre while launching retention-focused ventures like CHCKN and GiftCardReminders, he blends hands-on design, user research, and product strategy to ship practical MVPs and SaaS features. Simon’s uncommon strength is translating grassroots community signals into product opportunities—turning local-market adoption trends into repeatable product playbooks. Based in Quebec, he pairs a BCIT new-media background with real-world startup grit and cross-functional leadership.
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Simon Gooder - Product Lead For Customer-Facing AI at Flight Centre Travel Group