Summary
Simon Ra is a results-driven field engineer with 11 years of experience bridging customer-facing roles and technical delivery, currently serving as Senior Outposts Field Engineer at AWS. A University of Washington Bothell B.B.A. in Marketing and Management informs his strong customer empathy, communication skills, and operational discipline developed earlier in roles at Zillow Group and Crunchyroll. At AWS he combines site assessments, hands-on infrastructure installs, and complex network troubleshooting while often acting as the primary escalation point for clients. Known for leading and coaching teams, he brings a rare blend of product-facing insight and on-the-ground technical execution, and he prioritizes building trust and positive workplace culture as much as solving technical problems.
11 years of coding experience
5 years of employment as a software developer
University of Washington
University of Maryland
Bachelor of Business Administration (B.B.A.), Marketing and Management, Bachelor of Business Administration (B.B.A.), Marketing and Management at University of Washington Bothell School of Business
English, Korean