Sivagami M is a strategic Customer Success Account Manager based in Redmond with over a decade of experience helping enterprise customers realize value from cloud and networking investments. Currently at Microsoft, she blends technical depth—rooted in a Computer Science BSc and MS in Computer Applications—with hands-on experience across Azure services to act as a trusted advisor for large accounts. Her background spans consulting roles at Cognizant and HCL plus earlier technical and program management positions at Cisco, giving her a rare mix of engineering fluency and customer-facing program leadership. She excels at translating complex technical roadmaps into measurable business outcomes and building long-term adoption strategies. Colleagues describe her as pragmatic and data-driven, able to navigate cross-functional stakeholders to remove blockers and accelerate cloud migrations. Outside core account work she maintains an interest in Azure service tooling, staying current on platform capabilities to better guide customers.
10 years of coding experience
6 years of employment as a software developer
Bachelor of Science - BS, Computer Science, Bachelor of Science - BS, Computer Science at University of Madras
Master of Science - MS, Computer Application, Master of Science - MS, Computer Application at Bharathidasan University
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