Skye Aoki is a technical support representative based in Austin, Texas with nine years of experience helping customers solve technical problems and get the most from eCommerce platforms. At BigCommerce they deliver phone, email, and chat support while proactively onboarding merchants and advising on platform best practices and troubleshooting. Trained in full-stack JavaScript through Treehouse and certified in JavaScript algorithms via freeCodeCamp, Skye combines hands-on coding knowledge with a customer-first mindset. They are motivated by creative problem-solving and improving others’ experiences, which shows in their emphasis on education and clear communication. Comfortable in fast-paced environments, Skye bridges technical detail and practical guidance to help teams and customers move forward.
9 years of coding experience
High School Diploma, High School Diploma at Kauai High School
Javascript Algorithm & Data Structures Certification, Javascript Algorithm & Data Structures Certification at freeCodeCamp
Techdegree, Full Stack Javascript, Techdegree, Full Stack Javascript at Treehouse
Contributions:7 pushes, 1 branch in 1 year 5 months
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