Summary
Skyler Blood is an automation-focused IT systems administrator with 11 years of experience building scalable Microsoft 365, Entra ID, and Intune solutions and a background in Tier 2 API and production troubleshooting. He combines systems thinking and hands-on scripting (PowerShell + Microsoft Graph) to automate identity lifecycles, RBAC enforcement, and endpoint standardization to reduce manual work and improve consistency. Skyler has proven success operating regulated, client-facing systems at scale and maintaining high SLAs while collaborating with engineering teams to address root causes. He also prototypes AI-driven ops tools—most notably a RAG-based AI ServiceDesk Assistant that simulates Tier 1→Tier 2 workflows, embeds contextual training resources, and produces Tier-2-ready ticket summaries. Always building, he’s targeting roles in M365/Entra administration, IAM, and Intune while progressing toward identity engineering, cloud security, and AI-enabled automation.
11 years of coding experience
10 years of employment as a software developer
DevMountain Graduate, Full-Stack Web Development, DevMountain Graduate, Full-Stack Web Development at DevMountain
Bachelor of Science (B.S.), Bachelor of Science (B.S.) at Brigham Young University
English