Smith Smith
Manager, Customer Success Acceleration
Atlanta, Georgia, United States
Summary
🤩
Rockstar🎓
Top SchoolSmith Smith is a customer success and solutions engineering leader with 11 years of experience translating complex distributed systems into measurable business outcomes, now managing Customer Success Acceleration at Confluent from Atlanta. He rose through technical roles—solutions engineer, staff solutions engineer, and technical lead—bringing hands-on expertise with cloud, Kafka-based event streaming, and enterprise integrations. Smith’s background includes deep troubleshooting and deployment experience from Alfresco and Momentum Telecom, and early robotics engineering in the US Army, giving him a rare combination of systems-level rigor and field-tested operational discipline. He excels at turning event-driven visibility into actionable playbooks that improve reliability and customer ROI, and is known for building demos and enablement tooling that accelerate adoption.
11 years of coding experience
13 years of employment as a software developer
Bachelor of Science Electrical and Computer Engineering, Bachelor of Science Electrical and Computer Engineering at Purdue University
Github Skills (103)
sink10
confluent-platform10
avro10
ksqldb10
cdc10
kafka-connect10
confluent-kafka10
connect10
kafka10
confluent10
docker10
sasl10
confluent-cloud10
kraft9
monitoring9
Programming languages (9)
Github contributions (5)
SmithJohnTaylor/SmithJohnTaylor.github.io
Sep 2021 - Mar 2022
Contributions:2 PRs, 67 pushes, 3 branches in 6 months
SmithJohnTaylor/start-signal-event-REST
Aug 2018 - Feb 2019
Contributions:1 PR, 3 pushes, 1 branch in 5 months
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