Summary
Sofia Ozelkan is a Senior Solutions Architect with a decade of experience helping B2B SaaS customers navigate complex integrations, onboarding, and growth strategies across enterprise accounts. She blends post-sales success and pre-sales solutioning to drive retention and expansion, with hands-on experience in API-led integrations, implementation engineering, and product-led iteration. Sofia has led and built teams—from implementation engineers to technical account management—while partnering closely with product and engineering to prioritize customer-driven features. Her background includes product management and web development training, giving her a rare mix of technical execution, UX sensitivity, and strategic customer empathy. Based in Broomfield, Colorado, she’s known for translating ambiguous technical requirements into practical, scalable solutions that reduce churn and accelerate time-to-value.
10 years of coding experience
6 years of employment as a software developer
Web Development, Web Development at Dev Bootcamp
Bachelor of Science (B.S.) Biology/Biological Sciences General, Bachelor of Science (B.S.) Biology/Biological Sciences General at Loyola University Maryland
Computer Software Engineering, Computer Software Engineering at Harvard Extension School
English, Spanish, French