Sojan Jose
Co-Founder at Chatwoot
San Francisco, California, United States
Summary
🤩
Rockstar🎓
Top SchoolSojan Jose is a San Francisco–based engineer and entrepreneur with 12 years of experience building customer-facing platforms and developer-grade products. As Co-Founder and CTO of Chatwoot, he drives core backend architecture for a popular open-source customer support platform that competes with Intercom and Zendesk, contributing features like conversation attachments, email channel support, and robust status logic. His background spans founding multiple startups (including a YC-backed marketing automation company) and senior engineering roles at product-focused companies, blending full-stack development with product design. A designer and storyteller by inclination, he pairs technical depth with a strong sense for user experience and brand. Notably, his contributions to Chatwoot reveal a pragmatic focus on integrations and reliability—making complex real-time communication workflows dependable in production.
12 years of coding experience
11 years of employment as a software developer
W17 W21, W17 W21 at Y CombinatorHigh School Equivalence Certificate Program, High School Equivalence Certificate Program at Vimala Public SchoolBCA Computer Applications, BCA Computer Applications at Nirmala College
English, Malayalam, Hindi, Tamil, Spanish
Stackoverflow
3,218reputation
1.6mreached
88answers
7questions
php
top-5%
facebook
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laravel
top-5%
Github Skills (19)
back-end-development10
apidoc10
rails10
api10
ruby-on-rails10
postgresql9
integrations9
facebook9
laravel9
php9
emailjs9
e-mail9
mcrypt6
facebook-graph-api6
css6
Programming languages (11)
Github contributions (5)
chatwoot/chatwoot
Aug 2019 - Jan 2023
Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬
Role in this project:
Back-end Developer
Back-end DeveloperContributions:95 releases, 1495 reviews, 760 commits in 3 years 5 months
Contributions summary:Sojan primarily worked on type casting environment variables, fixing greeting message logic when pre-chat forms are enabled, and enabling the email channel. They also implemented the API for the conversation attachments and handled the logic for conversation status updates. These contributions focused on core backend functionality and integration with different communication channels within the Chatwoot platform, reflecting a strong grasp of the application's internal workings.
herokudocker-imagewhatsappmhealthsalesforce
sojan-official/chatwoot
Aug 2019 - Jun 2021
Opensource alternative to Intercom, Drift, FreshChat
Contributions:2 PRs, 19 pushes, 13 branches in 1 year 10 months
driftopensource-alternativefreshchatintercom
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